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Grievance Officer

Raise a complaint.

We acknowledge complaints within 48 hours and resolve them within 1 month.

Grievance Officer: named here before orders open.

Email: published before orders open.

Phone: published before orders open.

Address: published before orders open.

What to include

  • Your name and phone number.
  • Your order reference (it starts with PS-), or the service and date, or the page on our site.
  • What went wrong and what you would like us to do.

Machine-only purchases from a retailer

For delivery, returns or defects, the retailer and the brand are responsible. Tell us anyway and we will help you reach the right team.

If you are not satisfied

You can contact the National Consumer Helpline on 1915 or at consumerhelpline.gov.in.